• Free Shipping

    Take advantage of free shipping on all orders

  • Free Returns

    Return your items free of charge within 30 days—just ensure they’re in their original condition.

  • Customer Support

    Our team is here to assist you—reach out anytime, and we’ll provide a swift resolution.

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Our Products

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Frequently Asked Questions

FAQs

Where do you ship to?

We currently ship to all locations within the United Kingdom. At this time, we are unable to ship to PO boxes, military bases, or diplomatic addresses. We are exploring options to expand our shipping areas in the future. For more detailed information, please refer to our Shipping Policy.

How much does shipping cost?

Good news! We offer free shipping on all orders delivered within the United Kingdom. There are no hidden fees : all applicable costs are clearly displayed at checkout. For complete details about our shipping services, please refer to our Shipping Policy.

How long will it take to receive my order?

Orders are typically processed within 1-2 business days (Monday to Friday). Once shipped, estimated delivery times are between 4-7 business days. Please allow a total of 5-9 business days from placing your order to receiving it. Delivery times may vary due to factors such as weather conditions or courier delays.

You can find more details in our Shipping Policy.

Can I track my order?

Absolutely! Once your order has been dispatched, you will receive an email with tracking details, including your courier’s name and tracking number. You can easily track your order through our website using the provided tracking number. If you need further assistance, feel free to contact us.

For more details, please visit our Shipping Policy.

What is your return policy?

We want you to love your purchase. If for any reason you are not satisfied, you may return eligible items within 30 days of delivery. Items must be unused, undamaged, and returned in their original packaging. Please note that certain products, such as personalised or hygiene-related items, cannot be returned unless they are unopened and unused.

For full return instructions and details, please refer to our Refund & Returns Policy.

Who covers the cost of return shipping?

If you are returning a product because it is defective, damaged, or incorrect, Shopsavvyx will cover the cost of return shipping. If you are returning a product due to a change of mind (such as ordering the wrong size or no longer wanting the item), the return shipping cost will be your responsibility.

You can find more information in our Refund & Returns Policy.

What payment methods do you accept?

We accept a wide range of secure payment methods, including American Express, Apple Pay, Diners Club, Discover, Google Pay, Maestro, Mastercard, PayPal, Shop Pay, Union Pay, and Visa. All transactions are processed safely through Shopify Payments. Your financial data is always protected.

For more information, please see our Payment Policy.